Privacy Policy

This Privacy Policy explains how MAYES COLLECTIVE collects, uses, and protects your personal information when you use our website.

1. Company Information

MAYES COLLECTIVE is operated by:

MAYZEL LIMITED
Company Number: 10844657
Registered Office: 61 Bridge Street, Kington, England, HR5 3DJ
United Kingdom

2. What Data We Collect

We may collect and process the following personal data:

• Name
• Email address
• Phone number
• Billing and delivery address
• Order and transaction details
• Website usage data (cookies, analytics, IP address)

3. How We Use Your Data

We use your data to:

• Process and deliver orders
• Communicate with you about your order
• Provide customer support
• Improve our website and services
• Send marketing communications (only if you opt in)

4. Legal Basis

We process your data under the following legal bases:

• Contractual obligation (to fulfil orders)
• Legal obligation (for accounting and tax)
• Legitimate interests (to improve services)
• Consent (for marketing communications)

5. Sharing Your Data

We may share your data with:

• Delivery companies and couriers
• Payment providers
• Website and analytics providers (e.g. Google Analytics)
• Marketing platforms (e.g. Facebook/Instagram ads)

We do not sell your personal data.

6. Data Storage & Security

Your data is stored securely and we take appropriate measures to protect it from unauthorised access, loss, or misuse.

7. Cookies

We use cookies to improve your browsing experience and analyse website traffic. By using our website, you agree to our use of cookies.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent at any time

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies or practices.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page.

11. Contact

If you have any questions about this policy, please contact us.

Last Updated: 07 April 2026